This learning center provides self-paced, online courses and other learning resources that support small business owners in effectively training their employees.
Course: Mastering the Art of Difficult Conversations
This 30-minute course targets managers of small businesses who supervise employees. The goal of this course is to help managers develop the skills to address an employee’s counterproductive behavior and find solutions to support the employee and resolve the behavioral issue.
At the end of this course, you will be able to:
- Identify an employee’s destructive behavior
- Address an employee’s destructive behavior in a respectful, supportive manner
- Offer confidential assistance to an employee if and when appropriate
Start Date: April 01, 2018
Sign up for this course today.